UNLEASH POTENTIALS.
YOUR OWN's -
YOUR TEAM's.
Team∞Erfolge.
Wolfgang Foerster.
MSc Hospitality (EHL University Lausanne).
Everything for your professional success.
If you only have a hammer,
Every problem looks like a nail. (Abraham Maslow)
Trust is the glue of life. It's the foundational principle that holds all realtionships together.
(Steven Covey)
EXECUTIVE BUSINESS COACHING.
Executive Business Coaching: Your Benefits.
Managers juggle countless tasks every day.
They have to make important decisions,
are often under extreme time pressure,
should motivate employees,
take sometimes difficult actions
and make the impossible possible.
In business coaching we find new ways and possibilities with you,
to achieve your goals with confidence and joy.
Understanding Business Coaching.
Business coaching is a confidential one-on-one meeting with a trained business coach,
with whom you can talk about your own issues
and help you to find joy and meaning in your work,
to approach and execute your business consistently.
The coach looks at your environment from the outside,
has no strategic interest in a particular solution
and is completely neutral and is hundred percent confidential.
Business-Coaching Topics.
Leadership skills: priorities, strategy, decisions.
Managing people: delegation, leadership, conversations.
Achieving goals: sovereignty, confidence, potential.
Self-management: effectiveness and efficiency, clarity.
CHANGE WORKSHOPS.
Success for your team.
We make your teams successful...
... when departments grow together.
...in team collaboration.
...by coordinating different teams.
... with fun at work, respect and appreciation.
... in quality management.
Leadership and Self-Achievement.
We make you successful,
... in people management.
... in effectiveness and confidence.
... in setting and achieving goals.
... in working with values and finding meaning.
... in your personal development.
Employee Success.
We make your employees successful...
... in department organization.
... in target agreements.
... in appraisal interviews.
... in communication.
...in personal growth.
B2C TRAINING & SERVICE QUALITY
Customer Service Orientation.
Service-oriented sales with the customer are...
... unobtrusive.
... successful.
... builds loyalty.
... customer-focused.
...high volume and profitable.
Customer Satisfaction.
Customer satisfaction occurs when we...
...are reliable.
...are in a good mood.
...understand his point of view.
... deliver the best quality.
... enjoy our work.
Customer Loyalty.
Whoever develops a bond with the customer...
... accepts his point of view.
... is open to further development.
... has a productive attitude of his own.
...is reliable and trustworthy.
...is respectful and warm.
LEARNING EXPERIENCE.
The effective method.
Seminars are about knowledge transfer and the practical acquisition of new behaviors; trainings develop solutions for upcoming challenges; workshops with your teams and team coachings help you to find your own solutions.
Depending on the task, we choose the best method for your goal.
Experience and learning.
Humans are naturally curious and eager to learn; our brains need to be engaged and challenged.
We combine the natural desire to learn with memorable experiences that, not for fun, although it is fun, but to make a differene for our clients: to experience change and make an impact.
That's why we always combine learning with meaningful experience.
Indoors and Outdoors.
Of course we can also have a seminar room... but: We prefer to work close to nature, we even prefer to work in nature, where we create an experience and learning space where people can learn for themselves with joy and almost unnoticed. Lasting change through emotion, variety, excitement... fireworks for all the learning senses. We'd like to go back inside for feedback and practical transfer, because our civilization also has its good sides. It's the mix that counts.
OUR PHILOSOPHY. OUR PROMISE.
Our Philosophy.
Team success is possible when...
...we all want success.
... we have confidence in our own success.
... we know and pursue our goals.
... we use our skills and talents.
...we treat each other with respect, attentiveness and appreciation.
Our Belief.
We believe...
...that people are kind at heart.
... that people thrive where they treat each other with respect, consideration and appreciation.
... that respect and goodwill are the necessary foundation for successful cooperation.
Our Aspiration.
We are committed to...
... to deliver the highest quality every day.
... to always provide the best service: we work for excellent customers and convince them with excellent performance.
... to work sustainably and to enable a measurable increase in the economic success of our customers.
Our Attitude.
As trainers, we are berlieve...
... that a good atmosphere is a prerequisite for the best learning success;
... that we as trainers are responsible for creating this good atmosphere;
... that positive and sustainable change in daily business can only be made easier and longer lasting with the support of superiors.
We will help you with our knowledge and experience.
Our Promise.
With us you will...
...never be tortured with frontal teaching like in elementary school.
...never sit in dark rooms.
...never endure PowerPoint slide battles.
...never have pages and pages of text read to you.
Your experience.
That's why you'll be with us
...always laugh a lot and have fun in order to be receptive.
... always learn your new knowledge through your own experience, because theory and practice are two sides of the same coin.
... always enjoy trainers who speak and work freely.
... always have a positive memory of the work we did together.
ABOUT US. THE TEAM.
We support leaders and their teams to develop their best selves. They say it works.
Astrid Foerster Kunstmann
Astrid Foerster (Business Coach EBS University) has been supporting people in their personal development since 2005. Astrid Foerster Kunstmann is an expert in business and career development through coaching, seminars, consulting and support for managers, employees, departments and teams.
She draws on more than ten years of experience and extensive training as a business coach, trainer and consultant for managers in well-known companies in a wide range of industries, as well as a long corporate career. References include American Express, BASF, BAYER, BMW, CLS Behring, EZB, GlaxoSmithKline, GE Capital, Goodyear Dunlop, Lufthansa, Magirus, Nokian Tires, SAP, SWISS Air Lines, Vodafone, etc.
Astrid Foerster Kunstmann understands how to work with clients to quickly identify the relevant potential for change and to develop effective solutions and implementation strategies with respect and trust.
A key success factor in her work is her holistic view of people and their personalities. Only the integration of potential, values and techniques enables sustainable and effective change and goal achievement.
Her motto: It's possible.
Wolfgang Foerster
Wolfgang Foerster has more than 20 years of management experience in the hospitality and finance industries. He holds an MBA from EHL University of Lausanne (Switzerland). In addition to numerous management positions, he has extensive experience as a coach, consultant and trainer in various B2B and B2C industries. He has in-depth knowledge of leadership development, organizational development, change management and team development and is very familiar with today's leadership and business issues. He also has extensive knowledge and experience in the areas of personal development, intercultural communication, operations, quality management, effective leadership and general management.
Before becoming a freelancer, Wolfgang Foerster worked as a manager at Starwood and American Express Travel. Since 2004, he has built up his own coaching and trainering practice through numerous certified courses in coaching, training and personal development. He works in Germany, Austria, Switzerland, Asia and China.
Wolfgang Foerster was born in 1964 and grew up near Lake Constance. He is married to the best woman in the world, has a wondeful grown-up son, funny cats and is a passionate skier, roadster driver and mountaineer.
His motto: Stay curious.